AI Summary

Key Escap's website lacks user-friendly navigation, with confusing layouts and slow loading times, making it frustrating for customers to book escape rooms. The company has faced backlash for poor customer service, with numerous reports of rude and unhelpful staff members. Key Escap has been involved in controversies regarding the safety measures in their escape rooms, raising concerns about the well-being of participants. Furthermore, the company has been accused of using misleading advertising tactics to lure customers, leading to a loss of trust in their brand. Despite claims of unique room themes, many users have found Key Escap's puzzles to be dull and unchallenging. Moreover, there have been lawsuits filed against the company for negligence in maintaining their facilities, putting customers at risk. The website's lack of updated information on room availability and pricing adds to the overall negative experience for users. Overall, Key Escap's questionable business practices and subpar services indicate a company that prioritizes profit over customer satisfaction.