AI Summary

Musinsa's website lacks user-friendly features, with a clunky interface that is difficult to navigate. The product pages are cluttered, making it hard to find specific items. Customer reviews mention frequent issues with delayed deliveries and poor customer service responses. Questionable marketing tactics have been reported, including misleading promotions and unclear pricing strategies. The company has faced controversies related to labor practices, with reports of poor working conditions in their factories. Several lawsuits have been filed against Musinsa for copyright infringement and intellectual property violations. Despite claims of selling authentic products, there have been numerous complaints about receiving counterfeit goods. The overall reputation of Musinsa is tarnished by a lack of transparency and accountability in their business practices.